CSHEMA Professional Development Seminar will aim to provide a space to see what works and what doesn't when it comes to conflict resolution about safety.
Please check back for more PDS opportunities.
Past Professional Development Seminars
Conflict Management and Resolution Workshop |
Description, Learning Objectives, Design, Exercise Prompts (as questions), and Assessing/Evaluating
January 19th and 21st AND January 26th and 28th, 2021
How many times have you found that a safety issue is actually a conflict that just happens to be about safety? Let's face it - in safety we deal with a lot of conflict management needs - it's just part of what we do. In this workshop we'll look at the nature of conflicts (they can be helpful if approached the right way), what works and what doesn't, communication and active listening skills, perspective vs. perception, human behavior and decision making, and how to build up your skills in these areas. We'll engage in active learning with practices, discussion on the learning, some role playing, and have fun throughout the day.